Further useful information:

Visit the Transition page for further information.

To make a complaint about an NHS service

Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the service you have received, it is important to let the NHS know so they can improve.  Take a look at the NHS website for more information.

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.

You can find officers from PALS in your local hospital.


Work to help make services better for people living in North Lincolnshire. They listen to your experiences, comments and concerns around the health & care services you use.

Then ensure your voices are heard by those with the power to make change happen.

If you are not happy with an NHS or Social Care service and you do not want to make a formal complaint, you share your experiences with Healthwatch via a survey. Visit the Healthwatch website for more information.

Your School Nursing Team consists of trained nurses, health care assistants and clerical staff. They are trained to work with children, families and school staff and have a special interest in every school aged child’s health and wellbeing.

The team has links with many other professionals, who also work with children, to support children and young people throughout their school life. They provide a link between education and health.

The team works between Monday to Friday from 9am to 5pm during term time. There is a restricted service during school holidays.

For more information visit North Lincolnshire School Nursing

Find information on GP surgeries including how to register and book appointments to see a doctor. Use the address search tool to find your local GP surgeries for a local practice near you.

Your pharmacy can provide you with much more than just dispensing medicine. Pharmacists are highly-trained and qualified professionals and they can offer you advice on treating many minor illnesses and ailments, such as coughs and colds, or long-term conditions such as asthma, arthritis or diabetes. They can also give you advice on keeping healthy by eating well, stopping smoking and taking part in exercise.

Pharmacies have longer opening hours than GPs, you don’t need an appointment to see one and most have a consultation area where you can speak privately.

For contact information and opening times for local pharmacies visit the Find Pharmacy Services on the NHS Choices website and type in your postcode to find your local pharmacies.

Find out why regular eye tests are important. Not only will they tell if you need new glasses or a change of prescription, they are also an important eye health check. An eye test can spot many general health problems and early signs of eye conditions before you are aware of any symptoms. You could be entitled to free NHS eye tests or optical vouchers. Search for your nearest opticians.

For children and young people aged four to 16 years who are above a healthy weight and live in North Lincolnshire, the Get Going team provides a personalised and supportive approach to childhood weight management.

This successful programme enables children and their families to access FREE one-to-one sessions in their home or community setting. Each session aims to empower and motivate children to make healthier lifestyle choices.

Please contact Alex Piercy for more information or to make a referral to the Get Going team – 07702 275246.

Last modified: May 9, 2024